Bellagardeningservices.co.uk (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website bellagardeningservices.co.uk (“website”).
By using our website, you agree to the collection and use of your personal information in accordance with this Privacy Policy. We may update this Privacy Policy from time to time, so please review it periodically for any changes. Your continued use of our website after we make changes is deemed to be acceptance of those changes.
Information Collection and Use
We may collect personal information from you when you use our website to request a quote, subscribe to our newsletter, or make a booking for our services. This information may include your name, email address, postal address, phone number, and payment information.
We use this information to respond to your inquiries, fulfill your requests, and provide our services to you. We may also use your personal information to send you promotional offers, marketing materials, and updates about our services.
Data Storage and Security
We take the security of your personal information seriously and have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Any personal information you provide to us will be stored securely on our servers in the United Kingdom. We use secure socket layer technology (SSL) to encrypt all information you submit to us via our website. All payment transactions are processed securely through third-party payment gateways, so we do not have access to your credit card or bank account information.
We have also implemented strict internal controls to limit access to your personal information by our employees. Only employees who need access to your information to perform their duties will have access to it.
Information We Collect
We collect personal information from you when you use our website, such as when you make a booking or contact us via our online form. This information may include your name, email address, phone number, and any other information you choose to provide to us.
We also collect non-personal information such as cookies, IP addresses, and browsing patterns on our website in order to improve our website and tailor it to better suit your needs. This information is collected by automated means and is not linked to your personal information.
Cookies
What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. These files allow the website to remember your browsing preferences and activities, making your browsing experience more efficient and personalized.
How do we use cookies?
At Bellagardeningservices.co.uk, we use cookies to improve the functionality and performance of our website. These cookies help us to identify and resolve any technical issues and also allow us to analyze user behavior on our website.
We use both first-party and third-party cookies. First-party cookies are set by our website and are necessary for the smooth functioning of our website. These cookies do not collect any personally identifiable information. Third-party cookies are set by our partners, such as Google Analytics, to gather information about website traffic and user behavior. This information helps us to improve our website and provide a better user experience.
What types of cookies do we use?
Essential Cookies:
These cookies are necessary for the functioning of our website and enable you to access and navigate our site. They do not collect any personal information and are usually set in response to your actions, such as providing requested services or setting preferences.
Performance Cookies:
These cookies help us understanding the usage and performance of our website. They collect information about how visitors use our site, which pages they visit, and any errors they may encounter. This helps us improve our website and provide a better user experience.
Functionality Cookies:
These cookies allow our website to remember choices you make and to provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies:
These cookies are used to enhance your experience on our website and to provide you with personalized content and advertisements based on your browsing behavior. They allow us to remember your preferences and tailor our website to your interests.
Analytical Cookies:
Our website uses analytical cookies to gather information about how visitors use our website. This helps us understand which pages are most popular, how long users spend on our website, and what pages they visit. This data allows us to improve our website and ensure that it meets the needs of our visitors.
Functional Cookies:
These cookies are essential for the proper functioning of our website. They allow you to navigate through our pages, use the features on our website, and access secure areas. Without these cookies, our website may not function properly and certain features may be unavailable to you.
Third-Party Cookies:
We may use third-party cookies on our website for advertising and marketing purposes. These cookies may track your browsing behavior across multiple websites and may be used to show you targeted advertisements or promotional content. We will always obtain your consent before using these types of cookies on our website.
How to Manage Your Cookies:
By using our website, you consent to the use of cookies as outlined in this policy. However, you have the option to manage or delete cookies at any time.